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Buffet Food Waste Charging Policy

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To reduce unnecessary food waste and promote responsible dining, we operate a Food Wastage Charging Policy for all buffet customers. The Food Wastage Charge is an additional fee applied to your final bill, separate from the standard buffet price.

 

1. Purpose of the Policy
This policy encourages Diner to take only what they can reasonably consume and helps us minimise waste, support sustainability efforts, and maintain fair pricing for all customers.

 

2. Wastage Charge
The charge for uneaten food / wastage is an additional fee applied to your final bill.
A extra charge of £10 per 100 grams will be applied for any food left uneaten on plates at the end of the meal.

 

3. How Wastage Is Measured
Uneaten food will be weighed using a digital scale.
The weight is rounded to the nearest 100g.
The corresponding charge will be added to the final bill.

 

4. What Counts as Wastage
The following are included in the wastage calculation:
Any uneaten buffet items taken by the customer.
Excessive leftovers, picking and discarding large amounts, or taking items with no intention to eat.

Not counted as wastage:
Inedible food parts such as bones, shells, or fruit peels where applicable.
Dishes that are returned due to quality issues (must be reported immediately).

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5. Exceptions
We understand that accidents happen. The following situations may be exempt:
Unexpected spoilage or contamination.
Mistaken serving due to staff error.
Allergic reactions discovered after tasting (must be reported immediately).

 

6. Customer Responsibility

Customer are encouraged to:

Take small portions first.
Return for refills as needed.
Be mindful of how much they can consume.

 

7. Agreement
By dining at our buffet, customers automatically agree to abide by this policy.

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8. Our details

Ming Moon Chinese Restaurant, 16 Hurst Street, Birmingham B5 4BN.​

You can also contact us by email: info@mingmoon.co.uk

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